Question QG-004:

How do I access the ADINA ftp site?


Sometimes, it is necessary to send files to or receive files from ADINA R & D. If the file size is 4 MB or less, you can send it to us as an attachment in your email. For larger files, we can exchange files via the ADINA ftp site.

To minimize the transfer time, we recommend that all files be compressed (e.g. using winzip or gzip).

We show two ways to get files from or put files to the ftp site - by command mode, and by an ftp client. Command mode may not work when there is significant latency in the internet connection. An ftp client is recommended.

Please send us the names of the files that you have uploaded. Note that the file names are case-sensitive. To avoid errors in typing the file name, and subsequent delay in retrieving your files, we recommend strongly that you copy and paste the file names in your email to us.

Kindly note also that firewalls and internet security software may block ftp downloads and uploads.

Command mode

In a Unix or DOS window,

  login: <'userupload' for uploads; 'userdownload' for downloads>

To put a file, say "", for us, (for text file, skip the binary command)


To get a file "abc.gz" from us, (for text file, skip the binary command)

  get abc.gz

Note that you will not be able to see the contents of the folder in both cases.

Using an ftp client

You can use an ftp client that has a manual transfer function for the download.

We introduce FileZilla, a free ftp client, and FTP Voyager, a paid ftp client.


FileZilla is a free ftp client that may be downloaded and installed from

You will need version 3.1.6 or higher; the latest FileZilla installation file will detect the presence of an existing installation and initiate an update as appropriate.

With FileZilla, you can perform Manual Transfer by ftp as follows:

  1. Log in with the Site Manager to
    Servertype: FTP - File Transfer Protocol
    Logontype: Normal
    User: (userdownload OR userupload)

    If you are uploading a file for us, please enter 'userupload' as the User Name.

    If you are downloading a file from us, please enter 'userdownload' as the User Name. The screenshot below shows a typical download (for an upload set the Transfer direction to 'Upload', and of course enter 'userupload' as the User Name).

    Note that you will not be able to see the contents of the ADINA ftp folder in both cases.

  2. From the Menu, select Transfer > Manual transfer... to open the Manual transfer window.

  3. Select the Transfer direction (Download or Upload).

  4. In the 'Local file' box, enter the complete file name, including the directory information (path), e.g., C:\temp\temp\

  5. In the 'Remote file' box, enter the file name of the file; leave the Remote path box as is (the default '/'), e.g.,

  6. Confirm that 'Data type' is set to 'Auto'. Check 'Start transfer immediately'.

  7. Click OK to perform the upload or the download.

  8. An easier way to perform an upload is simply to drag the file from the pane representing your computer folder to the pane representing our ftp site. However, a download cannot be performed by this method because you will not be able to see the list of files at our ftp site.

Other ftp clients

If you have FTP Voyager, you can download files from us using their Manual Get function, and upload files by simply dragging and dropping the file(s) from your computer desktop to the our ftp folder pane in the FTP Voyager window. FTP Voyager has many powerful features, but it is not free software.

ADINA logo