Support Escalation
ADINA R & D is committed to provide excellent support for all our users.
We are confident that most if not all of our users are satisfied with the
support provided.
To further enhance the quality of support, we now provide
the following system of support escalation if you are not fully satisfied with
the service you are getting from our support staff.
- If you do not find the information you need in the Self Help web pages,
you can contact us for support in the following 3 ways:
email
telephone
telefax
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support@adina.com
(617) 926-5199 (8.30 am to 5.30 pm US Eastern Time)
(617) 926-0238
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- If you are not fully satisfied with the support provided, please contact
our Principal Lead, Jan Walczak at
janw@adina.com.
- If the issue still cannot be resolved, please contact our Director K. J. Bathe
at kjb@adina.com.
Training
Training classes for basic and advanced finite element
analysis are provided periodically at ADINA R & D,
Inc. Please contact us (e-mail:
training@adina.com) or see our web page on
Training
for more information about these training courses.
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